- Built an AI-driven collections and accounts-receivable application for Paramount Billing Solutions, connecting account prioritization, multichannel contact, negotiation, payments, and compliance workflows.
- Ranks accounts by likelihood-to-pay, forecasts cash, and runs approved outreach — cutting manual collector work and pulling DSO down without added headcount.
- Built on a serverless, edge-native Cloudflare stack (Workers, Workers AI, D1, R2, Queues, Workflows) with provider-agnostic model routing across major and open-source models.
Shawn Bure
I build production AI systems that connect business outcomes to working software. Today I lead workrr.ai, an OpenAI partner practice using OpenAI and Codex as primary delivery harnesses, with Cloudflare as the control plane for applications, data, orchestration, security, observability, and private or hybrid inference.
My credibility comes from operating at scale, not AI vocabulary. I built a national recovery company to $65M in revenue, 20 locations, and 2,000+ people; built a technology spinout to $30M+ before acquisition; and have since led SaaS modernization, cloud migrations, multi-million-dollar integrations, communications systems, and AI-enabled products.
Current proof includes Reclaira.ai, an AI collections and AR application built for Paramount Billing Solutions, and GlassMaster, an AI corporate-operations system built for 2U Glass & Tint. They solve very different problems with the same discipline: OpenAI capability, Cloudflare-native production architecture, governed workflows, human accountability, and systems that connect to how a company actually operates.
Core Expertise
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Bring your aging report and DSO target. Pick what you want to explore, one topic or several, and share how to reach you. I’ll follow up to schedule a 30-minute working session.
Professional Experience
- Built an AI-enabled corporate operations platform connecting business data, communications, operational workflows, and frontline execution.
- Delivered a multi-surface system spanning web, mobile, desktop, kiosk, telephony, messaging, AI agents, retrieval, workflow automation, and operational testing.
- Implemented Cloudflare Workers and Durable Objects alongside communications, CRM, and data services to coordinate real-time work with accountable human handoffs.
- Lead an OpenAI partner practice that turns models, agents, retrieval, tools, multimodal inputs, and structured outputs into governed production systems.
- Use OpenAI and Codex as primary delivery harnesses, with Cloudflare providing application compute, gateway control, durable state, storage, orchestration, identity, and observability.
- Wire ERP/AR, billing, payment processor, bank feed, email, and dispute data into a private catalog — the single source behind a Work Queue, Cash Forecast, and Account Risk app.
- Lead product strategy, technical architecture, and implementation across Cloudflare Workers, Workers AI, AI Gateway, Vectorize, D1, R2, KV, Queues, Workflows, and Durable Objects.
- Design three clear deployment boundaries: OpenAI-led solutions, OpenAI governed through Cloudflare, and private or hybrid inference where data handling requires tighter control.
- Designed agent workflows with human-in-the-loop approvals so automated outreach and risk scoring stay accountable to finance and audit.
- Led infrastructure and platform modernization efforts for SaaS and digital businesses, with emphasis on serverless architecture, API design, cloud migrations, and execution readiness.
- Acted as a senior technical operator across architecture, vendor selection, implementation planning, and delivery governance for modernization programs.
- Directed technical planning across infrastructure, application design, database transitions, integration patterns, and operating model changes required for scale.
- Reworked engineering and implementation processes to improve release discipline, reduce delivery friction, and support more reliable execution.
- Served as the bridge between executive priorities and technical delivery when organizations needed both strategic alignment and hands-on infrastructure judgment.
- Built and delivered cloud-based SaaS and infrastructure solutions across telecommunications, collections, CRM, and payment operations.
- Led product design, software delivery, systems integration, and client implementations across JavaScript, TypeScript, Python, Go, SQL, and NoSQL environments.
- Implemented telephony and communications platforms integrating Twilio, Telnyx, Nexmo, Asterisk, FreeSWITCH, and cloud-hosted dialer systems.
- Managed cloud and on-premise infrastructure across AWS, GCP, Azure, and Cloudflare services including DNS, CDN, security, and edge delivery patterns.
- Founded, built, and commercialized a collections-CRM SaaS — the operational software collection teams ran day to day.
- Sold it as a subscription product to the collections market a decade before AI could automate the actual work — the proving ground Reclaira is built on.
- Built a bootstrapped accounts-receivable recovery business into a $65M national operation spanning 20 locations and more than 2,000 people.
- Owned strategy, P&L, operations, technology direction, and organizational design while managing more than $500M in assets.
- Built the dialer, workflow, CRM, payment, compliance, and reporting infrastructure that supported collector productivity and recovery performance at scale.